Privacy statement, updated 16/09/2021
Tuijussuontie 14 as 4
PURPOSE OF USE OF THE REGISTER
We collect personal data provided by the customer of the online store in order to manage the customer relationship. Providing personal information is a prerequisite for the creation of a contract. In other words, you cannot order products from our online store if you do not provide your personal information.
We also collect personal data for marketing purposes. Personal data can be used for customer relationship management and maintenance, customer service and online store business development, as well as advertising and direct marketing.
WHAT INFORMATION WE COLLECT
The register stores all the information that is given to us by the customer in the purchase transaction or when creating a user ID, such as:
- By them
- Other contact information such as email and phone number
- Email address and certificate used for logins through social media
- Order history (e.g. ordered products, product color, size/weight and price)
- The information given in the additional information field of the order
- Used delivery and payment method
- Shipment tracking information
- Product reviews made by the customer
- Online store usage and browsing data
- Information and identifiers used for product recommendation and other targeted content
Our payment service provider Paytrail oyj collects the IP address, payment method and payment date in connection with the payment transaction. Paytrail Oyj privacy statement.
TRANSFER OF INFORMATION
We hand over some necessary personal data to third parties, such as our partners operating in the fields of logistics, banking, payment brokerage, accounting and information technology, to enable the order-delivery process and for marketing purposes. When purchasing with an invoice/credit, your information is also passed on to the company providing the service.
If necessary, we also hand over information to the authorities when they request it. We also notify the customer of the authorities' requests for information, if it is permitted by law.
REGISTRY INFORMATION STORAGE AND PROTECTION
We keep personal data in our register as long as it is necessary to fulfill the purposes of use of the register or to comply with the law. According to the Personal Data Act, personal data is destroyed when the legal basis for its storage ceases. Some information can be stored longer than the time limits set by law, if it is necessary, for example, to handle accounting and warranty and complaint issues related to consumer trade.
When processing customers' personal data, we comply with the Personal Data Act, the Act on the Protection of Privacy in Telecommunications and the Data Security of Telecommunications, as well as other legislation related to data protection and good data processing practices. Only our company's staff has access to our customers' personal data, and users of the register are identified using a username and password.
The customer has the right to:
- Check your personal information
- To correct data
- To limit processing (for example, you can prohibit marketing)
- Object to processing
- Withdraw consent (for example, you can withdraw your consent to marketing)
- file a complaint about incomplete or illegal processing to the supervisory authority (www.tietosuoja.fi)
COOKIES ON OUR SHOP WEBSITE
TYPES OF COOKIES
Our site uses three types of cookies:
ABSOLUTELY NECESSARY COOKIES
These cookies are required for the site to function properly. Without these cookies, we cannot guarantee that you can navigate the site, search and buy products, log in or make changes to your customer profile or browse your orders.
These cookies are used to remember the choices you make on our site, making it easier to use the site.
With the help of these cookies, we find out how our site is used. This information is used to develop the site so that we can offer the best possible experiences. These cookies are not connected to your personal data.
MANAGING AND BLOCKING COOKIES
You can manage cookies or prevent their use by preventing their use in the browser. For more information, see your browser's help and address aboutcookies.org. If you do this, we cannot guarantee that our site will work correctly and we are not responsible for any errors.
DATA PROTECTION STATEMENT UPDATE
We reserve the right to change the privacy statement. We will notify our registered customers of significant changes when updating the terms.